Introduction

This User Agreement ("Agreement") supplements our Terms of Service and Privacy Policy and establishes specific guidelines for users of the HiPop Markets platform. By using our Service, you agree to comply with this Agreement.

Community Guidelines

HiPop Markets is a community platform that connects local market participants. To maintain a positive and professional environment for all users, please follow these guidelines:

Respectful Communication

Treat all users with respect and professionalism
Use appropriate language in all communications
Respond to messages and applications in a timely manner
Provide constructive feedback when reviewing applications

Honest and Accurate Information

Provide truthful and accurate information in your profile
Update your information when circumstances change
Do not misrepresent your products, services, or business
Include accurate market schedules and locations

Professional Conduct

Honor commitments made through the platform
Communicate any changes or issues promptly
Resolve disputes amicably and professionally
Maintain appropriate business practices

Vendor Responsibilities

As a vendor using HiPop Markets, you agree to:

Business Operations

Maintain all required business licenses and permits
Comply with local health and safety regulations
Follow food safety guidelines for food vendors
Maintain appropriate business insurance
Pay all applicable taxes and fees

Market Participation

Attend markets as scheduled and committed
Notify market organizers of any changes or cancellations
Follow market rules and guidelines
Set up and break down according to market schedules
Pay market fees promptly

Product Standards

Accurately represent the origin and nature of your products
Clearly label products with prices and relevant information
Maintain quality standards for all products offered
Honor any product guarantees or return policies you establish

Market Organizer Responsibilities

As a market organizer using HiPop Markets, you agree to:

Market Management

Maintain all required permits and insurance for operating a local market
Establish and enforce clear market rules and guidelines
Provide adequate facilities and infrastructure for vendors
Ensure compliance with local regulations and zoning requirements
Maintain a safe and welcoming environment for vendors and customers

Vendor Relations

Review vendor applications fairly and in a timely manner
Communicate market rules and expectations clearly
Provide reasonable notice of any changes to market operations
Handle vendor concerns and disputes professionally
Maintain consistent and fair enforcement of market rules

Information Accuracy

Keep market schedules and location information current
Update vendor listings promptly
Provide accurate information about market amenities and services
Communicate any temporary changes or closures

Shopper Guidelines

As a shopper using HiPop Markets, you agree to:

Respect vendors and their products
Follow market rules and guidelines
Be considerate of other shoppers and market participants
Report any issues or concerns to market organizers
Support local vendors and the local market community

Application Process

For Vendors

When applying to markets through HiPop Markets:

Complete your vendor profile thoroughly and accurately
Select appropriate operating days that you can commit to
Provide any special requirements or requests clearly
Wait for organizer review before assuming acceptance
Honor commitments made in your application

For Market Organizers

When reviewing vendor applications:

Review applications promptly and fairly
Consider market balance and vendor mix
Provide clear feedback if rejecting an application
Follow your stated market criteria consistently
Create vendor profiles for approved applicants

Prohibited Activities

The following activities are strictly prohibited on the HiPop Markets platform:

Creating fake or misleading profiles
Submitting fraudulent applications
Harassment or discriminatory behavior
Spam or unsolicited promotional messages
Attempting to circumvent platform features or security
Sharing or selling access to your account
Using the platform for illegal activities
Infringing on intellectual property rights

Content Standards

All content shared on HiPop Markets must meet these standards:

Be accurate and truthful
Be appropriate for all audiences
Not contain offensive or discriminatory language
Not infringe on copyrights or trademarks
Include only content you have the right to share
Be relevant to local markets and local food

Dispute Resolution

If disputes arise between users:

Attempt to resolve the issue directly and professionally
Contact HiPop Markets support if direct resolution is not possible
Provide all relevant information and documentation
Cooperate with any investigation or mediation process
Accept that HiPop Markets has final discretion in dispute resolution

Platform Integrity

To maintain the integrity of the HiPop Markets platform:

Report suspicious or inappropriate behavior
Do not attempt to manipulate ratings or reviews
Use the platform only for its intended purposes
Respect the privacy and data of other users
Comply with all applicable laws and regulations

Enforcement

Violations of this User Agreement may result in:

Warning or educational communication
Temporary restriction of account features
Suspension of account access
Permanent termination of account
Reporting to appropriate authorities if illegal activity is suspected

We reserve the right to take appropriate action based on the severity and frequency of violations.

Updates to This Agreement

We may update this User Agreement from time to time to reflect changes in our platform, legal requirements, or community needs. We will notify users of significant changes through the platform or via email. Continued use of the Service after changes constitutes acceptance of the updated Agreement.

Contact and Support

If you have questions about this User Agreement or need to report a violation, please contact us:

Email: hipopmarkets@gmail.com

Subject Line: User Agreement Inquiry or Violation Report

Acknowledgment

By using HiPop Markets, you acknowledge that you have read, understood, and agree to be bound by this User Agreement, along with our Terms of Service and Privacy Policy. This Agreement helps ensure that HiPop Markets remains a positive and productive platform for all members of the local market community.